Quick Start
99Visibility is a GEO tool. It asks AI platforms the questions your buyers ask, records every answer, and reports whether each one names your brand, gets your facts right, and cites your site. It also checks whether AI crawlers can reach your site at all. This page defines the objects the product works with and the order you set them up in.
The object model
| Object | Belongs to | What it holds |
|---|---|---|
| Account | — | Your login, your plan and its limits, notification preferences. |
| Brand | Account | Name, website URL, industry, description, brand facts, tracked competitors, owned URLs, re-audit schedule. |
| Prompt | Brand | A question put to every audited platform, sent exactly as written. Active or paused. |
| Brand fact | Brand | {key, value, category}. What the accuracy check compares answers against. |
| Audit | Brand | One run of selected prompts across selected platforms, with an overall score. |
| Platform result | Audit | One platform's score and its four-metric breakdown. |
| Query result (answer) | Platform result | One prompt on one platform: the exact text sent, the response, mention count, sentiment and citations. |
| Accuracy flag | Query result | A statement that contradicts a brand fact, with a severity. |
| Recommendation | Audit | A fix produced by the rules engine, with priority, effort and a done state. |
The platforms
Paid plans audit ChatGPT, Google AI Overviews, Google AI Mode, Gemini, Perplexity and Claude. Free audits ChatGPT and Google AI Overviews. Each platform's key, as it appears in exports, is in Data formats and errors.
Setup sequence
- Account. /signup with email and password (8 characters minimum) or Google. Email sign-ups confirm by link before first sign-in.
- Brand.
/onboardingasks for Brand Name, Website URL and Industry. On Continue the site is read in the background to suggest prompts and facts. - Prompts. Setup accepts up to five. The plan's full allowance applies on the Prompts page afterwards.
- Facts and a competitor. Optional. Facts take the categories Founding, Pricing, Feature, Leadership and Other. Free tracks 1 competitor.
- First audit. Starts automatically when setup finishes, and counts against the month's audits.
Free plan defaults
1 brand, 5 prompts, 1 audit a month, 1 competitor, no PDF reports. No card. Paid plans and their limits are in Plans and billing.
Reference map
- Audits: inputs, lifecycle, outputs and scheduling.
- Visibility score: the formula and every metric.
- Hallucination detection: each accuracy check.
- AI crawler access check: robots.txt, firewall and suppression, per crawler.
- Recommendations engine: every rule.
- Agent V and Support: the in-app assistant.
Stuck at sign-up or setup? Can't finish signing up in the help center.